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Bikinis Customer Service

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Thanks for visiting Brazilian-Bikinis. Every day we help many customers find quality Bikinis, Women’s Swimwear and more. With a selection of over 1500 Bikinis and related items, you’ll be sure to find what you’re looking for. We’ve been in the Bikinis and swimwear business since 1998 and truly appreciate the opportunity to serve you today and in the future! Thank you for your business!

Contact Brazilian-Bikinis



Email for Customer Service:
info@brazilian-bikinis.org
Mailing Address  
10006 Cross Creek Blvd. #434 Tampa, FL 33647


Exchange and Return Policy

Exchanges

If you would like to exchange a product due to fit or for any other reason you may return it (in its original condition, not washed or soiled with original tags and packaging) for an exchange within 10 days from the date of delivery. Please note due to hygienic reasons we do not offer exchanges on g-string, thong and tonga bottoms. Domestic exchanges are subject to a restocking fee (which includes standard re-shipping) of $15. If more than one item is being exchanged the re-stocking fee will be $10 per item. Please check with customer service about the fee for International exchanges.

Exchanges must be made with the same Manufacturer (Brand) as the original purchase. The exchange must be made for an item of equal or greater value (customer is responsible for paying price difference if the item is of greater cost.) To initiate an exchange, please notify us via email within 10 days from receipt of your item. We will reply to your email with instructions for the exchange. Please do not mail your item until you are given instructions.

In our response to your email we will instruct you where to send the return. In some cases it will be shipped back directly to the manufacturer and in other cases we will advise you to ship it back to our office in Tampa, FL. The customer will be responsible for the cost of the return shipping.

Returns

We do not accept returns. However, if an order was filled incorrectly or if you believe an item is defective, please notify us via email within 10 days of receipt of your item and we will ensure you receive the proper merchandise.

Canceling Your Order

If you have placed an order and would like to cancel it, please email us at info@brazilian-bikinis.org within FOUR hours of placing your order to cancel it free of charge. However, if the merchandise has left the warehouse and was picked up by the carrier and en route to customer address, we cannot cancel the order.

Brazilian-Bikinis.org Privacy Policy

We will never sell any customer's information to any third party. This is our pledge to you our customer. Any information gathered on this site will be used only by Brazilian-Bikinis.org. One month after your order is placed your credit card information is automatically deleted from our database. Your privacy is our first and main concern. We understand that you want to be able to purchase Bikinis and swimwear online and not have to give away your personal information to do so.

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