Bikinis Customer Service
Exchange and Return Policy
If you would like to exchange a product due to fit or for any other reason you may return it (in its original condition, not washed or soiled with original tags and packaging) for an exchange from within 10 days from the date of delivery. Please note due to hygienic reasons we do not offer exchanges on g-string, thong and tonga bottoms and underwear and other intimate apparel. Domestic exchanges are subject to a restocking fee (which includes standard reshipping) of $15. Please check with customer service about the fee for International exchanges.
Exchanges must be made with the same Manufacturer (Brand) as the original purchase. The exchange must be made for an item of equal or greater value (customer is responsible for paying price difference if the item is of greater cost.) To initiate an exchange, please notify us via email from within 10 days from receipt of your item. We will reply to your email with instructions for the exchange. Please do not mail your item until you are given instructions.
We do not accept returns. However, if an order was filled incorrectly or if you believe an item is defective, please notify us via email within 10 days of receipt of your item and we will ensure you receive the proper merchandise.
Canceling Your Order
If you have placed an order and would like to cancel it, please email us at firstname.lastname@example.org within FOUR hours of placing your order to cancel it free of charge. However, if the merchandise has left the warehouse and was picked up by the carrier and en route to customer address, we cannot cancel the order.
We will never sell any customer's information to any third party. This is our pledge to you our customer. Any information gathered on this site will be used only by Brazilian-Bikinis.org. One month after your order is placed your credit card information is automatically deleted from our database. Your privacy is our first and main concern. We understand that you want to be able to purchase Bikinis and swimwear online and not have to give away your personal information to do so.
"You have great customer service. Kudos to you." - S.L. Birmingham, AL
"Thank you sooooo much!! I love my bikini!" - J.B. Morgan Hill, CA
"That you so much for your excellent service. I appreciate it." - D.G. Snellville, GA
"I appreciate you working with me. I will definitely be a return customer to your site." - S.M. West Bloomfield, MI
"Thank you for great customer service. I will order again from your internet store." - K.B, Kent Washington
"Thank you. The swimsuit fits perfectly. I am going to get another one very soon!" - M.T. Kelseyville, CA
"We will absolutely be doing business with you again in the future. Thank you!" - J.R. Arleta, CA
"Thank you for your excellent service. This will make my wife happy and me as well." - A.C Wharton, NJ
"I just wanted to say thank you... to the young lady that called and helped process our order so it would arrive before our vacation. It appears as though your "customer service"... actually is!" - A.S., Lake City, FL
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